Most frequent questions and answers
No, we have staff and drivers standby during our operating hours. You can place an order anytime and we will take care the rest. You will received an ETA by SMS and a call on arrival.
We offer 2-hour guarantee for every local delivery orders, even if you are 50km away. However our average delivery time is 20-45min, we make every attempt to get your order delivered as soon as possible.
Yes, if you want the delivery at a certain time, simply leave a note when you order. The schedule time has to be at least 3 hours apart from your order time for us to organise. Please check our operating hours for deliveries.
Please allow up to 20 min after your order is placed to receive your ETA. If you have waited 20 min and still have not receiving any updates, please check our opening hours. Welcome to contact us through our live chat and one of our customer service team will help you out shortly.